Introduction and Scope

NeotimeAdvancements ("we," "us," or "our") operates neotimeadvancements.com and provides financial negotiation skills education to individuals and organizations. This privacy policy explains how we collect, use, and protect your personal information when you interact with our services.

Our commitment to privacy extends beyond legal requirements. We believe transparency builds trust, especially when dealing with professional development and financial education. This policy covers all interactions with our platform, from browsing our website to participating in our learning programs.

Information We Collect

We collect information to provide better educational experiences and maintain effective communication with our students and prospects.

How We Collect Information

• Direct submission through our contact forms and registration processes
• Automatic collection via cookies and website analytics tools
• Communication records from emails, phone calls, and support interactions
• Educational platform usage data and learning progress tracking

How We Use Your Information

Your information helps us deliver personalized educational experiences and maintain professional relationships with our students and partners.

Educational Services

We use your data to customize learning materials, track your progress through our financial negotiation courses, and provide feedback on your development. This includes analyzing your engagement patterns to suggest relevant resources and adjusting our teaching approach to match your learning style.

Communication and Support

Your contact information enables us to respond to inquiries, provide technical support, and share important updates about program schedules or content changes. We also use this information to send educational resources and industry insights that align with your professional interests.

Program Improvement

Aggregated usage data helps us understand which aspects of our curriculum are most effective and where students need additional support. This analysis guides our content development and teaching methodology improvements.

Your Rights and Choices

Under Indonesia's Personal Data Protection Law and our commitment to transparency, you have significant control over your personal information.

Exercising Your Rights

To exercise these rights, contact us directly at [email protected] with your specific request. We'll respond within 30 days and may need to verify your identity to protect your information. Some requests might require additional time for complex data retrieval or legal review.

Data Sharing and Disclosure

We maintain strict controls over who can access your personal information and under what circumstances we share it.

Service Providers

We work with carefully selected service providers who help deliver our educational platform, process payments, and provide technical support. These partners are bound by contractual obligations to protect your data and can only use it for specified purposes related to our services.

Educational Partners

When we collaborate with other educational institutions or professional organizations, we may share limited information to facilitate joint programs or certification processes. You'll always be informed about such partnerships and can opt out if preferred.

Legal Requirements

We may disclose information when required by Indonesian law, legal process, or government requests. This includes responding to court orders, regulatory investigations, or law enforcement requests within the scope of applicable privacy laws.

Data Security and Protection

Protecting your information requires both technical safeguards and organizational policies that prioritize security at every level.

Technical Safeguards

Our systems use industry-standard encryption for data transmission and storage. Access controls ensure only authorized personnel can view personal information, and we regularly update our security measures to address emerging threats. All financial and sensitive educational data receives additional protection through specialized security protocols.

Organizational Measures

Our team receives regular privacy training, and we maintain strict internal policies governing data access and handling. Incident response procedures ensure rapid action if any security concerns arise, including immediate notification protocols and remediation steps.

Data Retention

We retain personal information only as long as necessary to provide educational services and meet legal obligations. Educational records are typically maintained for seven years after program completion to support transcript requests and professional references. Marketing data is purged after three years of inactivity unless you request earlier deletion.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and improve our educational platform functionality.

Essential Cookies

These cookies are necessary for basic website functionality, including login sessions, security features, and educational platform access. You cannot disable these cookies without affecting core website operations.

Analytics and Performance

We use analytics cookies to understand how visitors interact with our content, which helps us improve course materials and website navigation. This data is aggregated and doesn't identify individual users unless you're logged into your account.

Managing Cookie Preferences

You can control non-essential cookies through your browser settings or our cookie preference center. Disabling certain cookies may limit some website features but won't prevent access to educational content or core services.

International Data Transfers

While we primarily operate within Indonesia, some of our technology partners and educational resources may involve international data transfers.

When we transfer data internationally, we ensure adequate protection through approved transfer mechanisms, including standard contractual clauses and adequacy decisions recognized by Indonesian data protection authorities. You have the right to obtain information about these transfers and the safeguards in place.

Children's Privacy

Our financial negotiation education programs are designed for adults in professional settings. We do not knowingly collect personal information from individuals under 18 years of age.

If we discover that we have inadvertently collected information from someone under 18, we will delete it immediately. Parents or guardians who believe we may have collected information from a minor should contact us immediately for prompt resolution.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or data handling practices.

Significant changes will be communicated through email notifications to registered users and prominent website notices. We encourage you to review this policy periodically, especially before sharing new information or participating in new programs.

Your continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you can exercise your data deletion rights or discontinue service use.